When a customer contacts your business and no one is available, what usually happens? *

They receive an immediate response

Someone responds later that day

Someone responds the next day

They may not receive a response

How often do you reconnect with past customers, old inquiries, or unfinished estimates? *

At least once a month

Several times a year

Rarely

We do not have a consistent process

After an inquiry, conversation, or estimate, how consistently do you follow up? *

We have a consistent automated process

We follow up manually several times

We usually follow up once

Follow-up is inconsistent

Full Name *

Email *

Organization